We work closely with suppliers located in Spain, China, Russia, UK and France. We hold no stock ourselves, We negotiate fantastic prices with silicone baking product suppliers around the world and pass those savings onto you.
When you place an order on our website or etsy store, we forward that order on to whichever of our exclusive partners are located closest to you. they will process your order and update us when your order ships.
Is delivery actually free?
Yes, all prices in the shop include worldwide delivery.
How long for delivery?
Orders usually arrive with you in under 2 weeks (mostly sooner) but on occasions, orders can take slightly longer depending on where you are based and where the order is being dispatched from. Please allow up to 26 days for free delivery to avoid disappointment.
I ordered multiple items but didn’t receive my full order?
Don’t panic, that’s completely normal for the way our process works. Say you order a silicone baking mat and a cake mould, most times they will arrive together providing they are shipped from the same supplier. But if your order was for a few items that have to ship from different suppliers, they will arrive at different times from one of four different locations based on where you live. UK (if in stock), China, USA, or Spain. You will get the entire order, just at different delivery slots.
How do returns work?
We handle the returns ourselves, If you’re not completely satisfied with your order you can return it to Silicone Bakery, u12 Regent, Carrickfergus, BT38 7TY for a full refund or store credit.